1. Introduction

Welcome to UP Police Constable 2026 GK+CA (“App”, “we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.

Please read this policy carefully. By downloading, installing, or using this App, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Jurisdiction: This App is designed for aspirants in Uttar Pradesh preparing for UP Police Constable recruitment (2026). This policy complies with Indian data protection principles and applicable laws in your country of residence.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Account Registration: Email address, password, name, and profile information (optional)
• Personal Details: Age, category (SC/ST/OBC/General), state/district preference, educational qualification (optional but helps personalize content)
• Payment Information: Billing details for premium subscriptions (processed securely via RevenueCat and Google Play Billing; we do not directly store credit card data)
• Feedback & Support: Messages, bug reports, feature requests, and exam-related queries via in-app forms or email
• User-Generated Content: Notes, bookmarks, progress data, mock test responses, and performance analytics saved within the App

2.2 Information Collected Automatically

• Device Information: Device type, OS version, unique device identifier (UUID), app version, device model
• Usage Analytics: Screens viewed, features used, time spent, test completion rates, subject-wise performance, attempt history (collected via analytics SDKs)
• Crash Reports: Error logs and performance data to help us improve stability and reliability
• Location Data: None collected by the App directly (your device location is NOT accessed)
• Camera/Photos: Not accessed unless explicitly requested for specific features
• Contacts/Files: Not accessed. Your phone storage remains private

2.3 Third-Party SDKs & Data Collection

The App integrates the following SDKs for specific purposes:

• Google AdMob: Displays advertisements; collects advertising ID, device info, and user interaction with ads
• RevenueCat: Manages in-app subscriptions; processes app-level purchase and entitlement data
• Google Analytics (Firebase): Tracks app usage, user flows, and crash reports to enhance user experience
• Google Play Services: Handles authentication, in-app billing, device identifiers, and Play Store licensing

Each third-party service has its own privacy policy. We encourage you to review them:

• Google Privacy Policy
• RevenueCat Privacy Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Creating and maintaining your account, syncing test progress, storing mock exam responses, and delivering personalized preparation content aligned with UP Police Constable exam patterns
• Personalization: Recommending relevant topics, identifying weak areas, suggesting focused revision, and tracking your readiness for the exam
• Performance Analytics: Providing detailed performance reports, subject-wise breakdowns, time management insights, and benchmark comparisons with other aspirants (anonymized)
• Monetization:
  • Serving targeted advertisements via AdMob based on exam preparation interests
  • Processing subscription payments and managing premium features (advanced mock tests, detailed solutions, study plans)
  • Analyzing revenue metrics and subscription trends to improve premium offerings
• Analytics & Improvement: Understanding how aspirants interact with the App, identifying most-used features, improving content quality, and optimizing exam-relevant topics
• Customer Support: Responding to queries about exam dates, syllabus changes, technical issues, payment status, and sending transactional notifications
• Security & Compliance: Detecting fraudulent subscriptions, preventing app abuse, enforcing Terms of Service, and meeting legal obligations
• Marketing (with Consent): Sending exam alerts, syllabus updates, new mock test notifications, or promotional offers (only if you opt in)

4. Data Sharing & Third Parties

4.1 We Do NOT Sell Your Personal Data

We do not sell, trade, or rent your personal information to third parties for their independent marketing purposes. Your exam preparation data remains confidential.

4.2 We DO Share Data With:

• Service Providers: Cloud hosting providers, analytics platforms, payment processors, and customer support tools who process data on our behalf under strict confidentiality agreements
• Advertising Partners: Google AdMob receives device ID, advertising ID, and app interaction data to serve relevant exam-preparation ads. Ad networks may use this data for ad frequency capping and fraud detection
• Subscription Management: RevenueCat receives subscription and entitlement data necessary to unlock premium features
• Legal Authorities: If required by law, court order, government request, or UP Police authorities investigating misuse, we may disclose information to comply with legal obligations
• Business Transfers: If the App or our business is acquired, merged, or sold, your information may be transferred as part of that transaction

4.3 Links to Third-Party Services

The App may contain links to external websites or services (e.g., official UP Police recruitment portal, government resources). We are not responsible for their privacy practices. Please review their policies before sharing information.

4.4 Anonymized Data

We may use anonymized, aggregated data (unable to identify you) for research, content improvement, and benchmarking reports without restriction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Sensitive data (passwords, payment info, personal details) is encrypted in transit using SSL/TLS protocols
• Secure Storage: Data stored on our servers is protected using encryption at rest and access controls
• Authentication: Passwords are hashed using industry-standard algorithms (never stored in plain text)
• Regular Audits: We periodically review our security practices and update defenses against emerging threats
• Limited Access: Only authorized personnel with legitimate business needs can access your personal data

Important: While we use reasonable security measures, no system is 100% secure. We cannot guarantee absolute security of your information. Use strong, unique passwords, enable two-factor authentication if available, and keep your device updated.

6. Data Retention

We retain your information for as long as necessary to provide the App and comply with legal obligations:

• Account Data & Progress: Retained while your account is active and for 180 days after deletion (then permanently erased)
• Mock Test Responses: Retained to allow you to review past attempts; deleted upon account deletion or your request
• Usage Analytics: Aggregated, anonymized data may be retained indefinitely for service improvement and research
• Payment Records: Retained for 7 years to comply with Indian financial, tax, and GST regulations
• Crash/Error Logs: Typically retained for 30–90 days
• Advertising Data: Retained per Google AdMob and RevenueCat retention policies (typically 6–24 months)

You may request deletion of your account and associated data at any time (see Your Rights & Choices).

7. Your Rights & Choices

7.1 Access & Portability

You have the right to request a copy of your personal data and to receive it in a portable format (email, spreadsheet). Contact us with your request, and we will provide it within 30 days.

7.2 Correction & Updates

You can update or correct your account information (name, email, category, state) directly in the App settings or by contacting support.

7.3 Deletion & Opt-Out

• Account Deletion: You can delete your account in App settings → Account → Delete Account. This removes your personal profile, mock test history, and saved notes from our systems
• Marketing Communications: Unsubscribe from exam alerts and promotional emails via the unsubscribe link in messages or App settings
• Personalized Ads: Adjust ad preferences in Google Settings (Settings → Google → Manage your Google Account → Data & Privacy) or your device’s advertising ID settings
• Analytics Opt-Out: Disable analytics in App settings. Note: This may limit our ability to personalize your prep experience and identify broken features

7.4 Grievance Redressal

If you believe your privacy rights have been violated, you can file a grievance with us. Send a detailed complaint to our support email with “Privacy Grievance” in the subject line. We will respond within 30 days with a resolution or explanation.

7.5 Data Protection Authority

If you’re unsatisfied with our response, you may escalate your complaint to the relevant data protection authority or cybercrime wing in your state.

8. Children’s Privacy

The UP Police Constable 2026 GK+CA app is intended for users aged 16 and above. The recruitment exam itself requires candidates aged 18+, but we allow younger users to prepare ahead.

We do not knowingly collect personal information from children under 13 years old. If we become aware that a child under 13 has provided us with information, we will immediately delete such data and notify the parent/guardian.

For users aged 13–16 in jurisdictions with stricter child privacy laws, parental consent may be required. Parents/guardians may contact us to review, update, or request deletion of a child’s data.

9. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or new features. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via in-app notification, notification banner, or email (if email is registered)
• Request your explicit consent if required by applicable law (e.g., for new data processing practices)

Your continued use of the App after changes become effective constitutes your acceptance of the updated policy. We encourage you to review this policy regularly, especially before exam preparation seasons.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Additional Information (India)

For users in India, including Uttar Pradesh:

• This App complies with the Information Technology Act, 2000, Information Technology Rules, 2000, and related data protection guidelines issued by the Ministry of Electronics and Information Technology (MeitY)
• Personal data processing is based on lawful grounds: your explicit consent, contractual necessity (subscription), or legal compliance (GST, income tax)
• We maintain records of data processing activities as per IT Rules 2000 Rule 8
• You may lodge a complaint with the Cyber Crime Reporting Portal (cybercrime.gov.in) or your local cybercrime unit if privacy rights are violated
• For UP residents: Complaints can be filed with the Uttar Pradesh Cyber Crime Cell or the nearest Police Commissionerate

Data Processing Transparency

Lawful Basis for Processing:

• Consent: Account creation, analytics, marketing communications (with opt-in)
• Contract: Subscription delivery, payment processing, feature access
• Legal Obligation: Tax/GST compliance, fraud prevention, law enforcement requests
• Legitimate Interest: Service improvement, security, fraud detection