1. Which of the following is/are external commands?
a. Edit
b. Label
c. Sys
d.

Option “D” is correct.
2. Which is not an external command?
a. Edit
b. XCOPY
c. Sys
d.

Option “D” is correct.
External commands are predefined commands for end users. They are operating-system independent and are protected by authorizations, so that normal end users can schedule only those commands that the system administrator permits them to.
3. Which of the following is not essential to shut down your computer?
a.
b.
c.
d.

Option “C” is correct.
After finding the power button, press the button to turn off the monitor. Sometimes, you may need to press and hold the power button for 2 or 3 seconds to power off the monitor. Some monitor power buttons may also only require your finger touch and not push in on the button.
4. What is Dr. Watson?
a.
b.
c. Surgeon
d. None

Option “B” is correct.
Dr. Watson is a diagnostic tool that gathers information about your computer when a problem occurs with a program. The information gathered by Dr. Watson is called a snapshot. The snapshot includes information that: Identifies the program that has a problem.
5. You can move a window to a different position on your screen by dragging it by its-
a.
b. Tail
c.
d.

Option “A” is correct.
6.
Underlined text, such as text and folder names is referred to as-
a. Hyperlink
b. Menu
c.
d.

Option “A” is correct.
Underlined text, such as text and folder names is referred to as Hyperlink.
• Alternatively referred to as a link and web link, a hyperlink is an icon, graphic or text that links to another file or object.
• Hyperlinks are what allow web pages to connect to other web pages and without them you would need to know the URL (Uniform Resource Locator) for every page on the Internet.
7. Which of the following is suitable after you install new drivers?
a.
b. Restart
c. Sleep
d. Hibernate

Option “B” is correct.
8. Windows displays various options to shutdown. Which is suitable at the end of day?
a.
b. Restart
c.
d. Hibernate

Option “A” is correct.
9. Which of the following shutdown method is often called Warm Boot?
a.
b. Restart
c. Sleep
d. Hibernate

Option “B” is correct.
10. ______ is most often done after fixing a problem, adding a new program or making configuration change.
a.
b. Restart
c. Sleep
d. Hibernate

Option “B” is correct.
Restart is most often done after fixing a problem, adding a new program or making configuration change. Computer should be restarted after fixing a problem or installing a new application or making configuration.

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